Help Center
What kind of help do you need?
Pick a topic to drill in, or filter the whole library to the mobile app or the web dashboard.
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Tutorial
Fill out a form
Submit a visit note, incident report, or any other configured form — drafts autosave so you can pause and pick up later.
Tutorial
Accept a new shift
Move pending shifts to Confirmed so they show up in your roster and are ready to clock into.
Tutorial
Create a facility
Add a new facility — a physical location your team works from — straight from the web dashboard, with its name, capacity, contact details and address.
Tutorial
Explore the library
Take a tour of the Document Library — your organisation's central, searchable home for policies, procedures, templates and training, on web and mobile.
Tutorial
Invite a user
Add a teammate to your organisation in seconds — enter their email, pre-assign a role, and send a secure sign-up link straight from your browser.
Tutorial
Create a role
Define what your team can see and do — create a role with a name, scope, and permissions, all from the web dashboard.
Try Read+Respond with your team
Get the documentation, communication, and incident-response tooling that the rest of these guides describe.