If you work for more than one provider, one login covers them all. You work in one organisation at a time — its clients, shifts, forms and settings — and switch whenever you need to.
The switcher only appears when you belong to more than one organisation.
Step 1
Find the switcher
The organisation you're working in is shown under Organisation at the bottom of the side menu.
Step 2
Open your organisations
Click it. Your Organisations lists them all: the one you're in is highlighted with a tick, and a house marks your default organisation.
Step 3
Switch
Click another organisation. The app switches to it straight away, and everything you see — clients, shifts, forms, reports — is that organisation's.
Step 4
Browse them all
The grid button beside the switcher opens Select Organisation, the full list with a search box. It shows which one is Current and any organisation whose invitation is still pending.
Step 5
Choose your primary organisation
On your Profile, the organisations list has Set as primary beside each active organisation. Your primary organisation decides default sign-in routing. On the mobile app, use Switch Org in the menu.
Keep reading
Tutorial
Accept an invitation on your phone
Join an organisation from the invitation waiting for you after you sign in to the app.
Mobile appTutorial
Show your digital ID
Open your in-app staff card, check its displayed details and present it according to your organisation's process.
Mobile appTutorial
Search everything
Find pages, clients, staff, facilities, forms, documents and help articles from the search box at the top.
Web dashboard