The Platform Adoption report shows how the dashboard and mobile app are being used across your organisation, by role and — if you're allowed — by person.
To open it you need the View Adoption Report permission and the report switched on for one of your roles. The per-person Who did what section also needs View Named Adoption Activity.
Step 2
Choose a date range
Under Date Range, choose Last 24 hours, 7, 30 or 90 days, or a Custom range. It opens on the last 30 days.
Step 3
Read the totals
The tiles show Total actions (and how many people were active), Active members, Mobile share and how much was AI-assisted. The small arrows compare with the period before.
Step 4
Activity and features
Activity over time shows each day's actions on the dashboard and the mobile app. Most-used features and Web vs mobile by area show what people are doing, and where.
Step 5
By role
Under What each role is doing, each role shows how many of its members took action, their actions in the range, the web and mobile split and their top features. Click View features for the detail. Roles with no actions are grouped under Inactive roles.
Step 6
By person
Under Who did what, each person shows when they were last active and how many days they were active. Filter with All people, and sort by Most active, Most recent or Name. Click a person for their Feature breakdown and Activity calendar.
Keep reading
Tutorial
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See who was with each client, when and for how long — worked out from shifts and where people live — and export it.
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Explore reports
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Medication overview report
See a week of medication rounds for every client at a glance, spot missed doses, and export a medication chart.
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