Push Notifications
New shifts, reminders and alerts arrive on the phone as push notifications, and each person chooses which ones they get.
- Live
- Mobile app
In the mobile app
See it in action
With the phone locked, a push notification says a new shift has been assigned, naming the client and start time, and tapping it opens that shift in the app ready to accept or decline.
How it works
Full guide in Help · 7 steps →Tap Menu, then your name. Scroll to NOTIFICATIONS and NOTIFICATION PREFERENCES.
Good to know
Notification preferences live in your profile and control the alerts you receive.
There are two kinds. Push Notifications · This device and the Channels settings save immediately — device push covers this phone, channels cover all your devices. Event and form preferences need Save changes.
What it does
- Turn push notifications on or off for the phone you are holding.
- Set email and push channels that apply across all your devices.
- Choose which events and forms notify you, for yourself or for the organisation where your role allows.
- Each phone registers when you sign in, so alerts reach the device you actually use.
- For
- Support workers · Managers
- Works on
- Mobile app
- Plans
- Every plan
Works with
Not sure where to start?
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